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The Early Help Service

The Early Help Service aims to support families to become more resilient, to improve their outcomes or reduce the chance of a problem getting worse.

This can include support available to families from universal services like schools, community health teams, family hubs and local voluntary and community services, through to targeted services such as social care and youth justice.

What does Suffolk County Council’s Early Help Service include?

  • An Early Help Team who work with children, young people and their families to enable positive change which can be sustained, maintains safety, and builds resilience in the whole family.
  • A Parenting Team, who deliver parenting programmes and individual parental support across the county.
  • Young Person’s Workers and Young Person’s Coaches who work with young people aged in year 11 and 12 who are either not in employment, education or training or who are at risk of this. They provide support around employment and training choices where possible. They also support young people with an Education, Health and Care plan, a Youth Justice plan and/or children in care.
  • The Suffolk Family Focus Attendance Service, who provide support to reduce any barriers to school attendance and reduce the need for enforcement action.

Early Help teams can also signpost families to access support from other organisations for assessments and advice including benefits assessments, school support, counselling and more.

How do I access the Early Help Service?

Access to the Early Help Service is via something called a Common Assessment Framework or CAF.