Suffolk Local Offer

Local Offer Line

The Local Offer Helpline is a telephone line for families with general queries about SEND provision and services in Suffolk.

You can contact the Local Offer helpline from Monday to Friday, 9am to 5pm by calling 0345 606 1490.

If your child has an Education, Health and Care (EHC) Plan or is currently having an Education, Health and Care Needs Assessment (EHCNA) and your query is about an aspect of this, you should contact either the EHCNA or your local Family Services team who manage these processes and will be best placed to help you. You can contact them on:

EHCNA Request team 01473 263688 /

North: 01502 521516 /

South: 01473 260670 /

West: 01284 741234 /

If you are an Education, Health or Social Care professional with a general query about SEND provision or processes, you might like to call the Inclusion Support Line.